•Orders are processed and shipped within 24-48 hours M-F, excluding weekends and holidays. *Orders with invalid addresses will require additional processing time.

•Tracking numbers can take 1-2 business days to update. If you do not see any activity on your tracking number after 2 business days, please email us at support@ultrapoi.com and we'll investigate further for you.

•For more information about shipping, visit our help center: ultrapoi.gorgias.help